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Repair and reline · Melbourne's west, Geelong, BallaratWater coming up the shower or a sewer smell in the yard usually means the drain between the house and the sewer connection is cracked, full of roots or collapsed.
Every toilet, shower, basin and laundry in the house drains into one private sewer line that runs under the yard to the property connection point. When that line blocks or breaks, the whole house feels it. Water finds the lowest opening, which is usually the shower, a floor waste or the gully trap outside, and the smell follows. That private line is the one Blockage Bros repairs.
Many homes in Melbourne's inner west and north, and in older parts of Geelong, Ballarat and Kyneton, still have clay sewer pipes with mortar or rubber-ring joins. Those joins crack as reactive clay soil moves through the seasons, and roots from nearby trees grow straight in. Newer PVC lines fail differently, usually from wipes, fat, builder's debris or ground settling under a poor fall.
The camera goes down first, so you see on screen whether the line is cracked, root-filled or collapsed, and exactly where. The locator marks that spot and its depth. The line is jetted clear and tested, and you get three priced options in writing before any repair starts. Someone is on call 24/7, because a sewer that backs up will not wait for Monday.
The drain from the house to the property connection point is usually the owner's responsibility. The sewer main beyond it belongs to the water authority: Greater Western Water across most of Melbourne's west and north-west, Yarra Valley Water around Craigieburn, Epping, Reservoir and Preston, Barwon Water in Geelong, Central Highlands Water in Ballarat and Coliban Water in Kyneton. The camera shows which side of the connection the problem is on. If it is in their main, check with the authority.
Each one looks different on the footage and calls for a different fix.
Landlords and property managers need more than a tenant's description. They get the footage, the located fault and the three written options, so the decision can be made without a second visit.
Blockage Bros repairs sewer drains across Melbourne's west and north-west, Geelong and the Bellarine, Ballarat and Kyneton, with someone on call 24/7.
Melbourne's west: Melton, Bacchus Marsh, Caroline Springs, Werribee, Hoppers Crossing, Point Cook, Tarneit, Sunshine, Footscray, Williamstown, Altona.
Melbourne's north and north-west: Sunbury, Essendon, Brunswick, Craigieburn, Epping, Reservoir, Preston.
Geelong and the Surf Coast: Geelong, Lara, Torquay.
Ballarat and the Macedon Ranges: Ballarat, Kyneton.
Once the camera shows the cause, your quote gives you all three, each with its own price.
Cut the roots and jet the sewer drain so the house can use it today, though a cracked or broken section will block again.
Dig at the spot the locator marked and replace the cracked, broken or collapsed section of sewer drain.
Reline the whole sewer drain from the house to the connection point, or replace it where relining cannot work.
Prices depend on what the camera finds. You see all three before any work starts.
Reviews of McQueen Group. Blockage Bros is its drainage crew: same owner, same technicians.
Ryan and Michael from McQueen group provided me with thorough and very helpful advice. They did a great job identifying the reason my shower wouldn't drain properly and they fixed the problem efficiently. They were very professional and friendly to deal with. Highly recommended.
Great work by Chris today, really appreciate response to call out on a weekend, and fixed the blockage for us!
Daniel was earlier than scheduled time, he phoned me to advise he was on his way, i appreciate that very much. Attended property for toilet blockage, able to fix promptly and also gave me some tips for moving forward to help avoid blockages, very knowledgeable and assured they'd be back immediately if I experience any further issues. I'm very impressed and would highly recommend. Thanks team
Ryan was fast and efficient at fixing a clogged drainage system. Thanks guys!
Massive shout out to Brandon for attending my rental in kurunjang twice in a matter of afew weeks due to a blockage in the drain. He was friendly, extremely professional and efficient in both visits. He did an outstanding job rectifying the issue and for that I am extremely grateful and appreciative for all his efforts and hard work. Thanks Brandon!
Had Chris and his apprentice come and help with a blocked pipe. At all times Chris was very clear and transparent about what work was required and took the time to show using the camera, explaining why the pipe needed replacing. Thanks guys amazing work.
What a great experience! Initially dealt with Ashley to get an emergency booking and she was absolutely fantastic and assured me everything would be okay and the would fix the problem. I had the pleasure of having Harley come out to my place to fix a very smelly blocked drain problem and he was great. Called before arriving and once here, was very transparent with everything he needed to do, reassured me he would be able to fix it and then once he did fix it, made sure it was clean and even turned my fans on to air the crap smell. Will definitely recommend these guys and will 100% use them again if I need to!
The shower is often the lowest opening in the house, so when the main sewer line blocks, that is where water comes up first. Roots in the line are a common cause in older homes. The camera shows what is blocking it and where.
The line from the house to the property connection point is usually the owner's. Past that point it is the authority's main. The camera footage shows which side the blockage is on, and if it is in the main, check with your water authority.
No. A liner needs the old pipe to hold its shape. A collapsed section is dug out and replaced, and the rest of the line can often be relined if it is cracked but intact.
It depends on where the blockage is and what caused it. The camera shows the cause, and you get three priced options in writing before any work starts.
The same six steps on every job, so nothing gets guessed.
Tell us what the drain is doing.
A CCTV camera goes down the line.
We pinpoint the fault from the surface.
Jetted clear, then tested so we know it holds.
Roots, a crack or a collapse, shown on the footage.
Repair, replace or reline, priced in writing.
A blocked sewer raises a quick question: is this mine, the landlord's or the water authority's? Here is the general picture in Victoria, and why the camera footage settles it.
Read the guide →
Dirty water rising up through the shower or a floor waste is a sign the main sewer line is blocked. Here is what to do in the next ten minutes, and what happens when the crew arrives.
Read the guide →We find it. We fix it. Ring now and someone on call picks up, day or night.