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Blocked drains and toilets · Melbourne's west, Geelong, BallaratToilet will not flush, or the water rises to the rim and sits there? Blockage Bros finds out whether it is the pan or the main line, and clears it.
A blocked toilet is either a problem in the pan itself or a sign that the main sewer line is blocked further down. A wad of paper, wipes or something dropped in the bowl usually sits in the pan or the short pipe behind it. If the shower, floor waste or gully trap is also slow, or the toilet gurgles when another fixture drains, the blockage is in the main line and the toilet is just the first place it shows.
Blockage Bros works out which one it is before clearing anything. The camera goes down the line, you see the footage on screen, and the drain is cleared with the jetter or mechanical clearing. It is then tested so we know it holds. If the camera shows roots, a crack or a collapsed section behind the blockage, you get three priced options in writing before any further work starts.
Someone is on call 24/7, including nights and weekends. A toilet that will not flush cannot wait until Monday, least of all when it is the only one in the house. The truck carries the camera, jetter and locator on every job, so the cause is found on the same visit the toilet is cleared, not left for next time.
Flush once and watch. If only the toilet is slow and everything else in the house drains normally, the blockage is usually in the pan or just behind it. If other drains back up, gurgle or smell at the same time, the main sewer line is blocked and the toilet is reacting to it.
Plunging may move a pan blockage, but it will not clear a main line, and it can push water back up through the lowest drain in the house, often the shower or floor waste.
Wipes are a common cause in newer homes with PVC lines. They do not break down like toilet paper and catch on any join or low spot. In older homes with clay pipes, roots grow into the joins and form a mat that catches paper. A pipe that has sagged or settled can also hold water and waste, so the line slows a little more each time until it stops.
Blockage Bros clears blocked toilets in homes across Melbourne's west and north-west, Geelong, Ballarat and Kyneton.
Melbourne's west: Melton, Bacchus Marsh, Caroline Springs, Werribee, Hoppers Crossing, Point Cook, Tarneit, Sunshine, Footscray, Williamstown, Altona.
Melbourne's north and north-west: Sunbury, Essendon, Brunswick, Craigieburn, Epping, Reservoir, Preston.
Geelong and the Surf Coast: Geelong, Lara, Torquay.
Ballarat and the Macedon Ranges: Ballarat, Kyneton.
Once the camera shows the cause, your quote gives you all three, each with its own price.
Clear the pan or the line with the jetter or mechanical clearing: the quickest fix today, but a damaged line behind it will block again.
Dig at the spot the locator found and replace the cracked or root-filled section of the toilet line.
Reline or replace the whole sewer run from the house to the connection point, so roots and broken joins stop causing the blockage.
Prices depend on what the camera finds. You see all three before any work starts.
Reviews of McQueen Group. Blockage Bros is its drainage crew: same owner, same technicians.
Had Chris and his apprentice come and help with a blocked pipe. At all times Chris was very clear and transparent about what work was required and took the time to show using the camera, explaining why the pipe needed replacing. Thanks guys amazing work.
What a great experience! Initially dealt with Ashley to get an emergency booking and she was absolutely fantastic and assured me everything would be okay and the would fix the problem. I had the pleasure of having Harley come out to my place to fix a very smelly blocked drain problem and he was great. Called before arriving and once here, was very transparent with everything he needed to do, reassured me he would be able to fix it and then once he did fix it, made sure it was clean and even turned my fans on to air the crap smell. Will definitely recommend these guys and will 100% use them again if I need to!
Ryan and Michael from McQueen group provided me with thorough and very helpful advice. They did a great job identifying the reason my shower wouldn't drain properly and they fixed the problem efficiently. They were very professional and friendly to deal with. Highly recommended.
Great work by Chris today, really appreciate response to call out on a weekend, and fixed the blockage for us!
Daniel was earlier than scheduled time, he phoned me to advise he was on his way, i appreciate that very much. Attended property for toilet blockage, able to fix promptly and also gave me some tips for moving forward to help avoid blockages, very knowledgeable and assured they'd be back immediately if I experience any further issues. I'm very impressed and would highly recommend. Thanks team
Ryan was fast and efficient at fixing a clogged drainage system. Thanks guys!
Massive shout out to Brandon for attending my rental in kurunjang twice in a matter of afew weeks due to a blockage in the drain. He was friendly, extremely professional and efficient in both visits. He did an outstanding job rectifying the issue and for that I am extremely grateful and appreciative for all his efforts and hard work. Thanks Brandon!
It depends on where the blockage is and what caused it. The camera shows the cause, and you get three priced options in writing before any work starts.
A few firm plunges can shift a blockage in the pan. If it has not moved after that, stop. Repeated plunging or flushing can push sewage up through the shower or floor waste when the main line is the real problem.
Gurgling usually means air is being forced through water in the line, which points to a partial blockage in the main sewer line. It is often the first sign before the toilet or shower backs up, so it is worth getting the camera down early.
Yes. The camera footage shows what caused the blockage, whether it was something flushed or a fault in the pipe, and the written quote with three options refers to that footage.
The same six steps on every job, so nothing gets guessed.
Tell us what the drain is doing.
A CCTV camera goes down the line.
We pinpoint the fault from the surface.
Jetted clear, then tested so we know it holds.
Roots, a crack or a collapse, shown on the footage.
Repair, replace or reline, priced in writing.
We find it. We fix it. Ring now and someone on call picks up, day or night.