What a great experience! Initially dealt with Ashley to get an emergency booking and she was absolutely fantastic and assured me everything would be okay and the would fix the problem. I had the pleasure of having Harley come out to my place to fix a very smelly blocked drain problem and he was great. Called before arriving and once here, was very transparent with everything he needed to do, reassured me he would be able to fix it and then once he did fix it, made sure it was clean and even turned my fans on to air the crap smell. Will definitely recommend these guys and will 100% use them again if I need to!

Blocked Drains in Reservoir, VIC
Reservoir's postwar weatherboards sit on big blocks, many now split into units, with the old clay drains and the big backyard trees still in place. Put those together and roots are the usual story when a Reservoir drain stops.
Reservoir filled up after the Second World War with weatherboard and cream-brick houses on wide blocks, each with a long back garden and often a lemon tree or a gum near the fence. Sewer drains from that era are vitrified clay with mortar joins. Seventy-odd years on, many of those joins have cracked, and the trees planted when the houses were new have had all that time to find them.
Since then, a lot of blocks have been subdivided, with one or two units built behind the original house. Sometimes the new units got their own PVC line; sometimes they were tied into the old clay drain, which now carries far more than it was laid for. Add reactive clay soil that shifts between dry and wet seasons, and a summer that opens up a join is often followed by a winter blockage.
Where Reservoir drains go wrong
Roots through cracked clay joins
Roots from fruit trees and gums enter at the mortar joins and fill the pipe, catching paper until the gully trap overflows. See tree root removal.
Units sharing an old line
When a back unit drains through the front house's original pipe, one blockage can affect both homes. See cctv drain inspection.
A collapsed section
An old clay pipe that has lost its shape can no longer be cleared or relined, so that length is dug out and replaced. See sewer repairs.
A toilet slow to flush
A toilet that rises before it empties often has roots further down the main line rather than a problem in the pan. See blocked toilets.
How a drain job runs in Reservoir
On a subdivided Reservoir block, the first task is often working out which drain belongs to which home. The locator traces each line from the surface, so the quote goes to the right owner. Yarra Valley Water manages the sewer mains; responsibility for the private pipe, from the house to the property connection point, usually sits with the owner, and if the footage shows the fault in the main, Yarra Valley Water is the one to call.
The crew covers Reservoir with Preston, Kingsbury, Bundoora and Thornbury, and the phones are covered 24/7.
Drain services in Reservoir
The same crew, the same camera and the same three priced options on every job in Reservoir.
Tree Root Removal in Reservoir
Roots are cut out of Reservoir's clay sewer lines and the pipe jetted, with the footage showing each join they came in through.
Tree root removal →Pipe Relining in Reservoir
Relining the long clay run under a back garden seals the joins without a trench past the units.
Pipe relining →Sewer Repairs in Reservoir
A collapsed section of old clay sewer is excavated where the locator marked it, replaced with new pipe and tested.
Sewer repairs →Drain Locating in Reservoir
On a block with units, the locator shows which drain serves which home and exactly where it runs.
Drain locating →Drain Maintenance in Reservoir
Older homes with big trees near the line suit regular root cutting while the owner plans a permanent fix.
Drain maintenance →Also in Reservoir: blocked drains, blocked toilets, drain cleaning & hydro jetting, cctv drain inspection, static and isolation testing, drain repairs and replacements, stormwater drain repairs.
Three priced options. You choose.
Once the camera shows the cause, your quote gives you all three, each with its own price.
Clear it
Jetted clear today. The lowest price, but if the pipe is damaged it will block again.
Repair the fault
The damaged section located, dug up and replaced. Fixes the cause at that spot.
The permanent solution
The run relined or replaced, so roots and breaks cannot come back.
Prices depend on what the camera finds. You see all three before any work starts.
Drain jobs near Reservoir: what customers say
Reviews of McQueen Group. Blockage Bros is its drainage crew: same owner, same technicians.
Ryan and Michael from McQueen group provided me with thorough and very helpful advice. They did a great job identifying the reason my shower wouldn't drain properly and they fixed the problem efficiently. They were very professional and friendly to deal with. Highly recommended.
Great work by Chris today, really appreciate response to call out on a weekend, and fixed the blockage for us!
Daniel was earlier than scheduled time, he phoned me to advise he was on his way, i appreciate that very much. Attended property for toilet blockage, able to fix promptly and also gave me some tips for moving forward to help avoid blockages, very knowledgeable and assured they'd be back immediately if I experience any further issues. I'm very impressed and would highly recommend. Thanks team
Ryan was fast and efficient at fixing a clogged drainage system. Thanks guys!
Massive shout out to Brandon for attending my rental in kurunjang twice in a matter of afew weeks due to a blockage in the drain. He was friendly, extremely professional and efficient in both visits. He did an outstanding job rectifying the issue and for that I am extremely grateful and appreciative for all his efforts and hard work. Thanks Brandon!
Had Chris and his apprentice come and help with a blocked pipe. At all times Chris was very clear and transparent about what work was required and took the time to show using the camera, explaining why the pipe needed replacing. Thanks guys amazing work.
Blocked drains in Reservoir: common questions
My unit is at the back of a Reservoir block. Is the drain mine?
It depends on how the block was connected. Some back units have their own line, others share the front house's drain. The camera and locator show the layout, and Yarra Valley Water can confirm where the property connection point is.
What does a blocked drain cost to fix in Reservoir?
There is no single figure, because it hinges on the blockage's position and its cause. When the camera has shown what is wrong, three written options, each with its price, come to you before work begins.
Will cutting the roots fix it for good?
No. Cutting clears the line, but roots regrow through the same cracked join. A permanent fix seals the join with a liner or replaces that section of pipe.
Also covered near Reservoir
Guides that answer the question first

Who pays for a blocked sewer in Victoria?
A blocked sewer raises a quick question: is this mine, the landlord's or the water authority's? Here is the general picture in Victoria, and why the camera footage settles it.
Read the guide →
Water coming up the shower drain: what it means and what to do
Dirty water rising up through the shower or a floor waste is a sign the main sewer line is blocked. Here is what to do in the next ten minutes, and what happens when the crew arrives.
Read the guide →
Why does my drain keep blocking?
If the same drain blocks again and again, something in the pipe is letting it happen. Here is what usually causes it, why clearing alone only buys time, and how to stop it.
Read the guide →Drain blocked in Reservoir?
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