Ryan was fast and efficient at fixing a clogged drainage system. Thanks guys!

Blocked Drains in Torquay, VIC
Torquay's drains deal with things inland suburbs rarely see: sandy soil, sand carried into pipes, and holiday homes that sit empty for weeks. Blockage Bros covers Torquay and Jan Juc around the clock, with a camera down the line first.
Most Torquay homes are fairly new, from rebuilds near the foreshore to the estates spreading north toward Armstrong Creek. Their drains are mainly PVC, which keeps roots out unless a join is damaged. Older pockets near the surf beach and in Jan Juc can still have clay or early PVC, and there established gums and coastal shrubs are a root risk. The soil is sandier than most of the region, which drains well but can shift and settle under a pipe.
Holiday homes and short-stay rentals bring their own pattern. A house left empty lets the water in its traps evaporate, and the first thing guests notice is a sewer smell. When it fills up for a long weekend, the drains get far more use than usual, often with wipes and cooking fat they were never meant to take. Sand from feet, boards and wetsuits also finds its way into showers and outdoor drains and settles in the line.
Sand, smells and other Torquay drain problems
Sand in outdoor showers and drains
Sand is heavy and settles in low points of the pipe, slowly narrowing it until water backs up. See drain cleaning & hydro jetting.
A sewer smell in an empty house
Traps dry out when nobody runs the water. A cracked pipe or blocked vent can do the same, and testing tells them apart. See drain testing.
Busy-weekend blockages
A full house sends wipes and fat down a line built for less, and the toilet or gully backs up. See blocked toilets.
Pits full of sand and leaves
Stormwater pits near the coast collect windblown sand and leaf litter and overflow in heavy rain. See stormwater drain repairs.
How a drain job runs in Torquay
With holiday rentals, the owner or manager may be back in Melbourne, so the camera footage and the written list of options are sent through and they choose the fix from there. Barwon Water handles the sewer mains in Torquay. Everything upstream of the property connection point, back to the house, normally falls to the owner, and a blockage the camera shows in the main is a matter for Barwon Water. Blockage Bros covers Torquay with Jan Juc, Bellbrae and Armstrong Creek, and someone is on call 24/7.
Drain services in Torquay
The same crew, the same camera and the same three priced options on every job in Torquay.
Drain Cleaning & Hydro Jetting in Torquay
High-pressure jetting flushes sand and fat from Torquay lines, and the camera confirms the pipe is clear.
Drain cleaning & hydro jetting →Drain Testing in Torquay
A water test on the line shows whether a smell comes from a cracked pipe or simply a dry trap.
Static and isolation testing →Stormwater Drain Repairs in Torquay
Sand-filled or crushed pits are cleared or replaced so the stormwater runs freely again.
Stormwater drain repairs →Drain Maintenance in Torquay
Holiday rentals can have their drains jetted before the busy summer stretch.
Drain maintenance →CCTV Drain Inspection in Torquay
A camera run shows whether an older Jan Juc or Torquay line is clay, PVC or a mix, and what is in it.
CCTV drain inspection →Blocked Toilets in Torquay
The camera shows whether a blocked toilet after a full house is in the pan or the main line.
Blocked toilets →Also in Torquay: blocked drains, tree root removal, drain locating, pipe relining, drain repairs and replacements, sewer repairs.
Three priced options. You choose.
Once the camera shows the cause, your quote gives you all three, each with its own price.
Clear it
Jetted clear today. The lowest price, but if the pipe is damaged it will block again.
Repair the fault
The damaged section located, dug up and replaced. Fixes the cause at that spot.
The permanent solution
The run relined or replaced, so roots and breaks cannot come back.
Prices depend on what the camera finds. You see all three before any work starts.
Drain jobs near Torquay: what customers say
Reviews of McQueen Group. Blockage Bros is its drainage crew: same owner, same technicians.
Massive shout out to Brandon for attending my rental in kurunjang twice in a matter of afew weeks due to a blockage in the drain. He was friendly, extremely professional and efficient in both visits. He did an outstanding job rectifying the issue and for that I am extremely grateful and appreciative for all his efforts and hard work. Thanks Brandon!
Had Chris and his apprentice come and help with a blocked pipe. At all times Chris was very clear and transparent about what work was required and took the time to show using the camera, explaining why the pipe needed replacing. Thanks guys amazing work.
What a great experience! Initially dealt with Ashley to get an emergency booking and she was absolutely fantastic and assured me everything would be okay and the would fix the problem. I had the pleasure of having Harley come out to my place to fix a very smelly blocked drain problem and he was great. Called before arriving and once here, was very transparent with everything he needed to do, reassured me he would be able to fix it and then once he did fix it, made sure it was clean and even turned my fans on to air the crap smell. Will definitely recommend these guys and will 100% use them again if I need to!
Ryan and Michael from McQueen group provided me with thorough and very helpful advice. They did a great job identifying the reason my shower wouldn't drain properly and they fixed the problem efficiently. They were very professional and friendly to deal with. Highly recommended.
Great work by Chris today, really appreciate response to call out on a weekend, and fixed the blockage for us!
Daniel was earlier than scheduled time, he phoned me to advise he was on his way, i appreciate that very much. Attended property for toilet blockage, able to fix promptly and also gave me some tips for moving forward to help avoid blockages, very knowledgeable and assured they'd be back immediately if I experience any further issues. I'm very impressed and would highly recommend. Thanks team
Blocked drains in Torquay: common questions
Why does our Torquay holiday house smell of sewer when we arrive?
Usually the water in the traps has dried out while the house was empty. Running every tap and flushing the toilets refills them. If the smell stays, a cracked pipe or vent may be the cause, and a test finds it.
Can sand really block a drain?
Yes. Sand settles wherever the water slows, especially in lines from outdoor showers. Jetting flushes it out, and the camera checks the line is clear.
Can the owner approve work if they are not in Torquay?
Yes. The footage and the three priced options are in writing, so an owner or property manager can choose from wherever they are.
Also covered near Torquay
Guides that answer the question first

Who pays for a blocked sewer in Victoria?
A blocked sewer raises a quick question: is this mine, the landlord's or the water authority's? Here is the general picture in Victoria, and why the camera footage settles it.
Read the guide →
Water coming up the shower drain: what it means and what to do
Dirty water rising up through the shower or a floor waste is a sign the main sewer line is blocked. Here is what to do in the next ten minutes, and what happens when the crew arrives.
Read the guide →
Why does my drain keep blocking?
If the same drain blocks again and again, something in the pipe is letting it happen. Here is what usually causes it, why clearing alone only buys time, and how to stop it.
Read the guide →Drain blocked in Torquay?
We find it. We fix it. Ring now and someone on call picks up, day or night.
