Great work by Chris today, really appreciate response to call out on a weekend, and fixed the blockage for us!

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Blocked drains and toilets · Melbourne's west, Geelong, BallaratDrain Maintenance in Melbourne West
Some drains block on a schedule: the rental with a big tree out the back, the older home with clay pipes. Blockage Bros keeps them clear with regular jetting and root cutting.
Preventative drain maintenance is regular jetting and root cutting for a drain that is known to block. Instead of waiting for the shower to fill up or the gully trap to overflow, the line is cleaned out at a set interval, before roots or build-up close it off. It suits drains where the cause is known but the repair is being put off for now, for budget, timing or a tenancy that is about to change.
The first visit sets the plan. The CCTV camera goes through the line so you see what is causing the trouble and where, the locator marks the fault from the surface, and the drain is jetted clean and tested. From that footage, Blockage Bros recommends how often the drain should be cleaned, and the three priced options for a permanent fix are put in writing at the same time.
Landlords and property managers get the same footage and written options, which makes it simpler to decide between keeping a drain on maintenance and fixing it outright. Many homes across Melbourne's west and north-west are rentals, and a blocked sewer on a weekend is urgent for the tenant and costly for the owner. Keeping the line clean between visits makes that call less likely.
Does your drain need regular maintenance?
- The same drain has blocked more than once
- Roots were cut out last time and came back
- There is an older clay sewer line and big trees in the yard
- The kitchen line slows down every few months with grease
- A tenant keeps reporting slow drains
Which drains need preventative maintenance?
The usual candidates are older homes with clay sewer pipes and established trees nearby, where roots get back in through cracked joins. Kitchen lines in busy family homes build up grease layer by layer. Drains with a low spot where the pipe has settled hold water and collect waste between visits.
Rentals are the other big group. A tenant may not notice a drain slowing until it blocks, so a regular clean stops the problem turning into an after-hours call.
How often should drains be jetted?
There is no single answer. It depends on what the camera found and how quickly the problem returns. A root drain might be cut on one cycle, a greasy kitchen line on another. The interval is set from the footage on the first visit and adjusted as we see how the drain behaves.
Maintenance keeps a damaged drain working; it does not fix it. When regular visits start to add up, relining or replacing the problem section ends the cycle.
Drain maintenance across Melbourne's west and beyond
Blockage Bros runs drain maintenance for homes and rentals across Melbourne's west and north-west, Geelong, Ballarat and Kyneton.
Melbourne's west: Melton, Bacchus Marsh, Caroline Springs, Werribee, Hoppers Crossing, Point Cook, Tarneit, Sunshine, Footscray, Williamstown, Altona.
Melbourne's north and north-west: Sunbury, Essendon, Brunswick, Craigieburn, Epping, Reservoir, Preston.
Geelong and the Surf Coast: Geelong, Lara, Torquay.
Ballarat and the Macedon Ranges: Ballarat, Kyneton.
Related drain services
- Blocked Drains: Water sitting in the shower, a sink that will not empty or a gully trap spilling over? Blockage Bros clears the drain, then shows you on camera what caused it.
- Blocked Toilets: Toilet will not flush, or the water rises to the rim and sits there? Blockage Bros finds out whether it is the pan or the main line, and clears it.
- Drain Cleaning & Hydro Jetting: Grease, fat, sludge and roots narrow a drain long before it blocks. Blockage Bros cleans the whole pipe with high-pressure water, not just the spot that stopped.
- Tree Root Removal: Roots are the classic reason an older drain keeps blocking. Blockage Bros cuts them out, jets the line clean and shows you on camera where they got in.
- CCTV Drain Inspection: You cannot fix a drain properly without seeing inside it. Blockage Bros sends a CCTV camera through the whole run and shows you every join on screen.
- Drain Locating: You know the drain is broken, but not where it runs or how deep the fault sits. Blockage Bros finds both from the surface, so any dig is small and in the right spot.
Three priced options. You choose.
Once the camera shows the cause, your quote gives you all three, each with its own price.
Clear it
Put the drain on regular jetting and root cutting: the lowest cost each visit, but the damaged pipe stays and so does the cause.
Repair the fault
Replace the damaged section the camera found, so the drain stops needing regular visits for that fault.
The permanent solution
Reline or replace the whole run, sealing the joins and ending the maintenance cycle on that line.
Prices depend on what the camera finds. You see all three before any work starts.
Drain maintenance: what customers say
Reviews of McQueen Group. Blockage Bros is its drainage crew: same owner, same technicians.
Daniel was earlier than scheduled time, he phoned me to advise he was on his way, i appreciate that very much. Attended property for toilet blockage, able to fix promptly and also gave me some tips for moving forward to help avoid blockages, very knowledgeable and assured they'd be back immediately if I experience any further issues. I'm very impressed and would highly recommend. Thanks team
Ryan was fast and efficient at fixing a clogged drainage system. Thanks guys!
Massive shout out to Brandon for attending my rental in kurunjang twice in a matter of afew weeks due to a blockage in the drain. He was friendly, extremely professional and efficient in both visits. He did an outstanding job rectifying the issue and for that I am extremely grateful and appreciative for all his efforts and hard work. Thanks Brandon!
Had Chris and his apprentice come and help with a blocked pipe. At all times Chris was very clear and transparent about what work was required and took the time to show using the camera, explaining why the pipe needed replacing. Thanks guys amazing work.
What a great experience! Initially dealt with Ashley to get an emergency booking and she was absolutely fantastic and assured me everything would be okay and the would fix the problem. I had the pleasure of having Harley come out to my place to fix a very smelly blocked drain problem and he was great. Called before arriving and once here, was very transparent with everything he needed to do, reassured me he would be able to fix it and then once he did fix it, made sure it was clean and even turned my fans on to air the crap smell. Will definitely recommend these guys and will 100% use them again if I need to!
Ryan and Michael from McQueen group provided me with thorough and very helpful advice. They did a great job identifying the reason my shower wouldn't drain properly and they fixed the problem efficiently. They were very professional and friendly to deal with. Highly recommended.
Drain Maintenance: common questions
How much does drain maintenance cost?
It depends on where the problem is and what caused it. The camera shows the cause on the first visit, and you get three priced options in writing before any work starts, including what regular maintenance involves.
Does regular maintenance cost less than fixing the drain?
Each visit costs less than a repair, but the visits keep coming. The written options lay out both, so you can compare them against what the camera found. For many owners, maintenance holds a drain until a repair fits the budget.
Can a property manager book maintenance for a rental?
Yes. Property managers and landlords can book it, and the camera footage and written options can go to the owner for a decision. Someone is on call 24/7 if a tenant reports a blockage between visits.
What happens on a maintenance visit?
The drain is jetted clean, any roots are cut out, and the line is tested so we know it holds. The camera goes back down so you can see the condition of the pipe compared with last time, and whether the fault is getting worse.
Do you maintain stormwater drains?
Yes. Stormwater pits and lines collect leaf litter and silt, and gully traps overflow in heavy rain when the line is partly blocked. Jetting them clear before winter keeps water moving away from the house.
From the problem to the permanent solution
The same six steps on every job, so nothing gets guessed.
- 01
The problem
Tell us what the drain is doing.
- 02
Diagnose
A CCTV camera goes down the line.
- 03
Locate
We pinpoint the fault from the surface.
- 04
Clear and test
Jetted clear, then tested so we know it holds.
- 05
Identify the cause
Roots, a crack or a collapse, shown on the footage.
- 06
The permanent solution
Repair, replace or reline, priced in writing.
Drain maintenance: guides that answer the question first

Who pays for a blocked sewer in Victoria?
A blocked sewer raises a quick question: is this mine, the landlord's or the water authority's? Here is the general picture in Victoria, and why the camera footage settles it.
Read the guide →
Water coming up the shower drain: what it means and what to do
Dirty water rising up through the shower or a floor waste is a sign the main sewer line is blocked. Here is what to do in the next ten minutes, and what happens when the crew arrives.
Read the guide →
Why does my drain keep blocking?
If the same drain blocks again and again, something in the pipe is letting it happen. Here is what usually causes it, why clearing alone only buys time, and how to stop it.
Read the guide →Drain blocked, or blocking again?
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